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Shipping and Return Policy
Domestic Shipping (Continental US, AK)
SkiSkootys are guaranteed to be shipped within 5 business days. If there is an issue with your order, we will contact you prior to shipping. If you are a wholesaler, we will discuss fulfillment with you on a one to one basis. All shipments are made via USPS
International Shipping (Rest of the World)
SkiSkootys are guaranteed to be shipped within 5 business days. If there is an issue with your order, we will contact you prior to shipping. If you are a wholesaler, we will discuss fulfillment with you on a one to one basis. All shipments are made via UPS. On customers over $75.00 (usd) SkiSkootys will cover all brokerage fees associated with the purchase of items totaling 10 or less or brokerage fees totals $65.00 (usd) or less. If the total items are greater than 10 or the fees are greater than $65.00 please contact us at info@skootys.com and we can make arrangements.
Refunds/Credits or Exchanges
If your order was purchased directly through Skootys.com and you received an item that was damaged, you will need to contact us (info@skootys.com) within 10 days of the Skootys being received. The damaged item will be shipped at the Skootys' expense and will need to be sent to:
Skootys, 3044 Bardstown Road, Louisville, KY 40205.
A refund will be issued once the damaged item is received. Refunds/Credits will be issued for the amount of the purchase minus all shipping costs.
All correspondence can be done either via email at info@skootys.com or writing SkiSkootys, 3044 Bardstown Road, Louisville, Kentucky 40205. International returns will be handled at the discretion of SkiSkootys.